WE'RE HERE TO HELP

Contact Us

If you run into a problem in the app, or have a question about a subscription or your child's account, message us directly and we'll help.

We usually reply within one business day.

To speed up our reply, include in your message: your device type (iPhone / iPad / Android), the email used on the account, and the lesson or screen where the issue appeared. A screenshot saves us half the way.

Responsible entity

Edumize for Educational Services — a private shareholding company, Ramallah, Palestine (registration number 562785774).

Website: ibalbook.com